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Privacy Policy

Effective date: December 19, 2025

mediNOW Urgent Care (“we,” “us,” or “our”) operates https://www.medinowuc.com (the “Site”). This Privacy Policy explains how we collect, use, and share information when you use the Site and your rights under California law.

1. Information we collect

When you visit the Site, we may collect:

  • Device and usage information (such as IP address, browser type, pages viewed, date and time of visit, and referring URLs).
  • Information you choose to provide to us if you contact us directly (such as name, email address, phone number, or other details you include in your message).

We do not collect payment information on the Site. Payments and bookings are completed on third-party websites that have their own privacy policies.

2. How we collect information

We may collect information:

  • Directly from you when you contact us.
  • Automatically through cookies and similar technologies when you visit and interact with the Site.

Cookies are small text files stored on your device that help us understand how visitors use the Site and improve performance. You can usually set your browser to refuse some or all cookies or to alert you when cookies are being sent.

3. How we use information

We use the information we collect for purposes such as:

  • Operating, maintaining, and improving the Site.
  • Measuring traffic and the effectiveness of our advertising.
  • Responding to your inquiries and providing customer support.
  • Detecting, preventing, and addressing technical issues or misuse.

4. Google services and advertising

We may use Google services, including Google Ads and the Google tag, to:

  • Measure visits and conversions from our advertising.
  • Understand which ads and keywords are effective.

These services may collect information such as your IP address, device identifiers, and interactions with our Site and ads, and may use cookies or similar technologies. Data collected through Google may be used by Google in accordance with its own privacy policy, which you can review at: https://policies.google.com/privacy.

You can manage your advertising settings with Google at: https://adssettings.google.com.

5. How we share information

We may share information:

  • With service providers who help us operate the Site, measure performance, or serve our advertising (for example, hosting providers, analytics or advertising partners such as Google).
  • If required by law, legal process, or to protect our rights, property, or safety.

We do not sell your personal information in exchange for money. However, some of the ways we use advertising and analytics partners may be considered “sharing” or a “sale” of personal information for cross-context behavioral advertising under California law.

6. Your rights under California law

If you are a California resident, you may have the right to:

  • Request to know the categories and specific pieces of personal information we have collected about you.
  • Request that we delete personal information we collected from you, subject to certain exceptions.
  • Request that we correct inaccurate personal information.
  • Opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising, if applicable.
  • Not be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us using the information in the “Contact us” section below. We may need to verify your identity before responding, and you may designate an authorized agent to make a request on your behalf.

If we use cookies or similar technologies for advertising or analytics that qualify as “selling” or “sharing” under California law, we will provide a “Do Not Sell or Share My Personal Information” link on the Site where you can manage your preferences.

7. Do Not Track

Some browsers offer a “Do Not Track” (“DNT”) setting. Because there is no uniform standard for recognizing or responding to DNT signals, the Site does not currently respond to them. We will update this Privacy Policy if our practices change.

8. Data retention

We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer period is required or permitted by law.

9. Third-party websites

The Site may link to third-party websites or services, including payment or booking providers. This Policy does not apply to those websites, and we are not responsible for their content, privacy practices, or policies. You should review the privacy policies of any third-party sites you visit.

10. Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. Material changes will be posted on the Site and will become effective when posted, unless otherwise stated.

12. Contact us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

mediNOW Urgent Care
5311 Hopyard Rd
Pleasanton, CA 94588
Email: pleasantonteam@medinowuc.com
Phone: (925) 202-2478